What are the two components that must be included in volunteer training for trafficking victim services?

• A. The confidentiality policies and the trauma effects on working with trafficking victims
• B. First aid and CPR
• C. Education on nutrition and exercise
• D. Record-keeping procedures only

Answer: (A)

The essential idea here is preparing volunteers to protect survivors’ privacy while also responding in a way that respects their trauma experiences. Training must cover confidentiality policies and how trauma affects trafficking victims.

Confidentiality policies teach volunteers what information must be kept private, who can access it, and when disclosure is allowed or required (such as safety concerns or mandated reporting). This protects survivors’ privacy, helps build trust, and ensures ethical and legal handling of sensitive information during all interactions and services.

Understanding how trauma affects trafficking victims equips volunteers to respond appropriately—using trauma-informed language, maintaining respectful boundaries, offering control and safety, and recognizing signs of distress. It helps volunteers avoid re-traumatization, supports effective disclosures, and guides how to connect clients with resources in a way that feels safe and empowering.

The other options don’t address both privacy and trauma-responsive care. First aid/CPR isn’t specific to victim services, nutrition/exercise is irrelevant to this context, and record-keeping alone doesn’t ensure ethical confidentiality or trauma-informed interaction.